Experience
Seven years of progressive care practice.
A career built through direct care, team leadership, multidisciplinary collaboration, and personalised support for autistic people and individuals with complex needs.
01Sep 2024 – Present · Tipton, West Midlands
Independent Caregiver & SEN Specialist
Everyday Care Plus CIC
- Delivering one-to-one support for individuals with autism, complex needs, and neurodivergent profiles.
- Implementing personalised care plans via CareSmart EHR, reducing documentation time by 30%.
- Leading multidisciplinary collaboration with NHS professionals, therapists, social workers, and families.
- Preparing CQC registration documentation, staff training, and quality-assurance frameworks.
- Facilitated job placement for four clients through strengths-based coaching, increasing workforce reintegration success by 30%.
Independent practiceMDT collaborationCare planning
02Mar 2020 – Sep 2024 · Smethwick, West Midlands
Support Worker (Team Leader) — Autism & Complex Needs
Cream Healthcare
- Led a team of six professionals supporting 15+ young adults with autism, improving independence by 30% through tailored life-skills programmes.
- Developed 20+ individualised care plans annually and achieved a 25% increase in client and family satisfaction from 2022–2024.
- Mentored junior staff, reducing team turnover by 15% within one year through reflective practice and continuous support.
- Streamlined record-keeping and multidisciplinary communication while maintaining regulatory compliance.
03Feb 2019 – Mar 2020 · London & West Midlands
Live-in Carer
Helping Hands
- Delivered 24-hour live-in care covering personal care, medication administration, meals, mobility, and emotional wellbeing.
- Achieved a 95% client satisfaction rating consistently across placements.
- Built trusted relationships with clients and families through empathetic, responsive communication.
04Mar 2018 – Feb 2019 · Selly Oak, West Midlands
Care Assistant — Dementia & Complex Needs
Harborne Lane Specialist Care Centre
- Provided full care support for residents with dementia, including personal care, mobility, meals, and mental stimulation.
- Collaborated with nurses and families to deliver consistent, documented, person-centred care.
- Maintained accurate care records and safe, hygienic living environments.
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